4 Questions to Ask a Home Repair Company in Charlotte, NC

In this day and age, people have a person or a service for anything. You go to your dedicated nail technician for a refill on your shellac nails. You call your local plumber (who also happens to be your neighbor) when you have an unexpected plumbing leak. You even have a dedicated on-call electrician you call when those late-night power outages occur. You call on them because you can rely on them. They cater to your needs and are dedicated to your customer satisfaction, which is what makes you keep coming back.

In addition to customer satisfaction, what was it that made you hire those service providers for your needs? Was it their comprehensive solutions for long-term planning or their ability to show up during emergencies? Was it their affordable pricing? Or the friendly customer service every time you've worked with them? Finally, are they able to answer any questions you may have about their servicing, pricing, and availability? When it comes to finding the right residential home repair company for your Charlotte home, your approach should be the same. Your home is one of your most precious investments. Finding the right home repair company for a range of repair tasks, maintenance services, and installations is the ultimate key to your property's success. But choosing the wrong service provider could be the nail in its coffin.

In this article, the Charlotte handyman experts at Mr. Handyman of East and West Charlotte to Gastonia will guide you through the top questions to ask a home repair company in Charlotte, NC. From the professional services they offer to warranty, insurance, and more, we go through it all!

1. How Long Have You Been in the Business?

One of the many benefits of working with a professional handyman for home repair is the experience they will bring to the project. While there are natural-born builders who have a creator's instinct, experience will set the standard for reliability and quality. Most companies will have an "About Us" section where it will tell you about their services, information on the service professionals who work with that company, and client testimonials that you can read through. This information allows you to understand what their company stands for, how much experience the team has, and what that experience did for the customers. All in all, when you're searching for a home repair company in Charlotte, North Carolina, you should prioritize providers who have years of experience in the trade.

2. Are Your Services Licensed and Warrantied?

Imagine that you're having a drywall repair in your home and things go wrong. The service professionals managed to create a larger hole in your wall than the one that was being repaired. Except, the handyman hit a plumbing pipe, and now extensive water damage is spreading throughout your newly renovated home. The cherry on top? They leave the job site with no communication about how to remedy the situation. What's more, they make you pay additional costs for repair, and they have no warranty on their work, so you're left with an expensive bill and no solution to the hole in the wall, the water damage, and the plumbing leak.

Before you hire a company for home repair, ask the company to provide you with a clear image of how their warranty and licensing work. States and cities have different requirements on whether their professionals must get a license or a different credential. If they are a trustworthy company, their workmanship will be backed up, and if you aren't satisfied with the quality of their work, they will come back and make it right at no additional costs.

3. What Services Do You Provide?

In the home repair business, the more services a company offers, the merrier. Your home's components are all connected. Take, for example, your gutter system. When you have leaky, clogged gutters, that impacts your soffits, your fascia, and your siding. The water will trickle down these structures, impacting the overall appearance and functionality of these components. A skilled professional will understand this, and provide the gutter cleaning and repairs needed to restore their functionality. A home repair company that provides a range of services will ensure that every time you need a siding repair, a window repair, a gutter repair, and so on, you will go to them first. It's a smart business plan, but it's also a way to establish a rapport with clients. Once you get to know the pricing of a particular service with a home repair company, you will feel better reaching out to that company for future projects.

On the flip side of that, be wary of home repair companies that advertise "we do everything" with no examples of their work. We're not saying that you shouldn't hire a company that can do it all. We're saying that it is best to choose to work with professionals who have vast experience in a wide variety of tasks.

4. Can You Provide Examples of Your Work?

The best way to see who and what the home repair company stands for is by looking at prior examples of their work. Say you're searching for "floor repair near me," you'll find a million Google hits with service pages. It's important to read through those pages because you will be able to get a feel for their approach to flooring repair and answer questions like what to expect during the repair, the prices of the repair, and even some images of previous flooring repairs the handyman professionals completed. Humans tend to lead by example, so be sure to investigate their service pages and ask follow-up questions to clear up any reservations you may have. Again, be sure to check out client testimonials to see how the local homeowners felt about their experience(s) with the home repair company.

Do You Need a Home Repair Company in Charlotte, NC? You Can Always Rely on Mr. Handyman!

At Mr. Handyman East and West Charlotte to Gastonia, we take great pride in being your top service provider for quality handyman services. As local business owners, we take great pride in helping out our friends, neighbors, and family with a wide range of quality home repairs year-round. A well-maintained home takes time, effort, and passion.

We strive to be a one-stop solution for homeowners in Charlotte, as well as the surrounding areas, including Mount Holly, Pineville, Bessemer City, and beyond! If you're curious to find out more about our professional handyman services, contact our exceptional customer service team today! Experience peace of mind knowing that your home is always in expert hands with Mr. Handyman.